Returns & Exchanges
At Mind, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new pieces don't fit your style or size, we are here to help you find the perfect match.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Label and Ship
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.